Privacy policy
This store is operated by Fullcents (ABN 85 878 372 269), trading as Snaggoo. In this policy, "we", "us" and "our" refer to Fullcents. Reach us at support@snaggoo.com, or by post at Snaggoo by Fullcents, Office 3430, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004, Australia.
Information we collect
- Information you give us: your name, email, shipping and billing address, phone number, and order details.
- Payment information: processed by our payment providers. We do not store your full card details.
- Information collected automatically: device and browsing data such as IP address, browser type, pages viewed, and how you arrived, using cookies and similar technologies.
How we use your information
To process, fulfil and deliver orders and send updates; to provide support; to send marketing emails where you've opted in (unsubscribe any time); to detect and prevent fraud; and to improve our products and service.
Who we share it with
Only the service providers we need to run the store: Shopify (e-commerce/checkout), our email platform, and shipping/fulfilment partners. These may store data outside Australia. We share only what is needed and we do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, measure traffic, and support marketing. You can control cookies via your browser.
Data retention
We keep your information as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes, then delete or de-identify it.
Your rights
You can ask to access, correct, or delete your information, and opt out of marketing, any time — email support@snaggoo.com. We handle personal information in line with the Australian Privacy Principles (Privacy Act 1988 Cth).
We may update this policy from time to time; the current version is always on this page. Questions? support@snaggoo.com.